We offer free delivery for many of our products, including door thresholds and stair rods, dependent on your postcode.
Orders over £75.00 in value are delivered free of charge to most UK mainland addresses. Under £75.00 the charge is £8.95 including VAT.
For Northern Ireland, the Highlands and certain Scottish postcodes and off-shore islands a fixed delivery charge of £15.00 including VAT is charged. For the Isle of Man and Channel Islands a fixed charge of £20.00 including VAT is charged.
Regrettably, we are unable to ship overseas, including Republic of Ireland.
For further information please click here.
Standard delivery times
The products we sell are high quality and many are made-to-order and hand finished. Please check below or on the product pages for standard lead times.
When you place your order online, you will immediately receive an automated payment confirmation. Your order will be processed and confirmed by our customer service department via email the next working day (9am-5pm). In order to get your order to you as quickly as possible, we ship direct from the manufacturers to your delivery address using DHL/UK Mail. We will email you your parcel tracking details once your order has left the factory.
Door thresholds & trims
All our door thresholds, stair nosings & matwell trims in all finishes, excluding those listed below : approximately 4-6 working days
Ali range: approximately 3-5 working days
Feline range, SSEP & AC38: : 5+ working days (exact delivery advised at time of order confirmation)
AL/range: 3+ working days (exact delivery advised at time of order confirmation)
Carpet binding
Easybind, Easybind installation kit: approximately 3-4 working days
Accessories
Carpet Studs, Easyshims, Pipe Collars, Skiffers: approximately 3-4 working days
Working days: Monday to Friday 9am -5pm. We close on bank holidays.
0330 113 4909 
Nicola Jones (verified owner) –
Disappointed as didn’t receive any samples (despite chasing) and realised it was actually pretty overpriced if I’d simply ordered elsewhere. The gun itself is great, just didn’t justify the expense.
Fay –
As promised, the samples were promptly posted to you Aug 16th via Royal Mail & should therefore have arrived within days of you highlighting it to us. Now that we know you did not receive them, we will be re-sending. Thank you for your feedback & apologies for any inconvenience this caused.
Colin Watson (verified owner) –
Good quality glue gun and all the glue you need
Its good to try out the samples to see how easy or hard its going to be on your “real” rug