The products we sell are high quality and many are made-to-order and hand finished. Please check below or on the product pages for standard lead times.
When you place your order online, you will immediately receive an automated payment confirmation. Your order will be processed and confirmed by our customer service department via email the next working day (9am-5pm). In order to get your order to you as quickly as possible, we ship direct from the manufacturers to your delivery address using DHL/UK Mail. Please find below the standard delivery times.
We will email you your parcel tracking details once your order has left the factory.
For further information please click here.
Standard delivery times
Jubilee: 3-4 working days
Homepride: 3-4 working days
Tudor: Light, Dark: 3-5 working days
Victorian Stair Clip 3-5 working days
Brackets only (without rods): 3-5 working days
Vision Arrow, Piston, Sphere: 9 working days
Country Arran, Balladeer, Bordeaux, Sherwood: 9 working days
Crystal Amber, Rainbow, Rose, Sky: 9 working days
Eastern Promise Cairo, Dubai, Dune: 7-8 working days
Royale Beaumont, Louis, Vue: 7-8 working days
Blacksmith Ball, Flat: 9 working days
Premier Balmoral, Chatsworth, Lancaster, Windsor, Woburn: 3-4 weeks
Working days: Monday to Friday 9am-5pm inclusive, excluding Bank Holidays
Diane Mahoney (verified owner) –
Everyone that visits loves the carpet runner and clips. Quite and easy ordering process and delivery.
Toni Oxton -Grant (verified owner) –
Excellent service and support and the stair clips are lovely, heavy and good quality.